If you are unable to attend a booked appointment please let us know 48-24hrs before hand. This allows us enough time to contact clients on a wait list and fill the appointment time.
If you cancel or reschedule within 24hrs of your booked appointment you will incur a 50% appointment fee. If you have paid a deposit this will be void.
Any no-shows will incur a 100% fee of the booked appointment.
Alternatively if you would like to send a friend in your place you are more than welcome to, we only ask that you inform us of this in advance.
Envie’s booking system will send an email reminder 48hrs before and a text reminder 24hrs before every booked appointment. Please confirm your booking through either message by following the instructions provided.
To cancel or reschedule an appointment contact Natalie on 022 3003572